Sell Local Activities
Automate Coordination

Local experiences are the tours, activities, and cultural offerings run by third-party operators near a hotel, whale watching, wine tours, guided walks, private cruises, truffle hunts, that a hotel curates and sells to its guests without operating them itself. Traditionally hotels either hand out a folder of partner leaflets or take a phone commission on ad-hoc bookings the concierge negotiates one at a time.

Turneo's local-experiences platform lets vetted partners self-manage their listings, availability, and pricing; the hotel picks which to feature; and every guest booking flows into the same itinerary with commission earned automatically per booking.

Any partner-run activity your guests would want to book near your hotel. Turneo powers local tours (walking, food, wine, historical, private guides), boat and yacht trips, watersports (kayaking, paddleboarding, whale watching), guided hikes and adventure sports, cultural experiences, and multi-city excursions.

Each listing is created and managed by the local partner but sold through your Store, so a truffle-hunting tour, a Game of Thrones cruise, and a whale-and-dolphin trip live in the same catalogue your guests browse.

Partners set up their own Turneo account and create their listings independently. Once their listings are live, your team browses them from Turneo Hub and adds the ones you want to feature to your Store.

Turneo's onboarding materials walk each partner through pricing, photos, availability, and cancellation rules, so the hotel side has zero setup work per partner. Adding a new partner takes minutes once they're active in Turneo.

Each partner sets a commission rate when they create their listing, usually matching whatever you already agreed with them offline. Turneo tracks every booking made through your Store, calculates your cut automatically, and shows earnings in real time on your dashboard.

There's no manual reconciliation and nothing to invoice at the end of the month, your commission just accrues as bookings come in.

Turneo processes all guest payments and sends monthly payouts to both parties automatically. The partner receives the booking amount net of the hotel's commission, and your hotel receives the commission owed on every booking sold through your Store.

Both payouts land at the end of each month with a clear statement of every booking that contributed. You never invoice the partner and they never invoice you.

No. Turneo is free for the local partners you feature in your Store, they can list their experiences, take bookings, and manage guests without any subscription or listing fee.

Only hotels using Turneo as their own experience store pay for the platform. This makes it easy to bring new partners on board, they can start earning bookings from your guests with zero upfront cost.

Each partner has their own Turneo login and dashboard where they update dates, capacity, prices, photos, and cancellation rules. Availability syncs in real time, so if a private wine tour is fully booked on Saturday, your Store shows Saturday sold out the second the last spot goes.

Partners can pause a listing at any time (for example, for the off-season) and reactivate it later without any handoff to the hotel.

Turneo handles it. If a guest has a question about the boat departure time, needs to reschedule a tour, or wants to add a booking to a family member's stay, Turneo's support team responds directly.

Your concierge stays informed via the shared guest itinerary but doesn't have to become an expert in every partner's operating quirks. The same applies to partner-side support, if a partner has a scheduling question, Turneo handles it, not you.

Yes. Turneo's Concierge Booking System lets any staff member book a partner experience in under 30 seconds.

Search a guest by name, pick the experience, choose the date and party size, and confirm, and the booking goes directly to the partner's calendar alongside online reservations. Payment can be charged to the room, taken on-spot, or sent as a payment link, so a concierge can wrap up a wine tour reservation while the guest is still at the desk.

Yes. Your team curates the catalogue, only the experiences you explicitly add to your Store are visible to guests, even if the partner has other listings on Turneo.

This lets you match the offering to your hotel's positioning: a boutique property might feature private tours and premium tastings, while a family resort features multi-generation activities. Adding or removing a listing from your Store is a single click and takes effect instantly.

Turneo's analytics show real-time booking volume, commission earned, and guest details for every partner listing in your Store. You can compare weeks, months, or seasons, see which partners are your top revenue drivers, and identify listings that are underperforming or need better placement.

Guest reviews for each partner experience are collected automatically and sit alongside the numbers, so you can spot service issues before they hit your own guest satisfaction scores.