The AI upselling agent for hotels.

An AI agent that crafts a perfect offer for each guest, and sends it through the right channel at the optimal time. Hotels running it add €40 of revenue per arriving guest.

Request a Demo

How the agent works

Results

10× your upsell conversion.

A drastically better offer for each guest, and drastically better conversion.

The old way
  • Broad segmentationFamilies, couples, business. One offer set per group.
  • Fixed, pre-scheduled sendingSame day, same time, same channel for everyone.
  • Static templatesThe same email, whatever the guest has planned.
2-3%
20-30%
The old wayAgentic upselling
Share of arriving guests who buy an upsell. The old way converts 2-3% of them. Agentic upselling converts 20-30%, around ten times as many guests.
Agentic upselling
  • A unique offer for each guestChosen from your full catalogue, for this stay.
  • The right channel, the right momentThe agent decides where and when this guest is most likely to say yes.
  • It learnsFrom this guest and from every other guest, and tunes the offering from there.
Upsell catalogue

Upsell all your products and services, not just room upgrades.

Static templates forced you down to two or three items. The agent works a catalogue of a hundred or more and finds the right offer for each guest, every time.

  • Transfers

    Airport cars, boats, drivers

  • Hotel programming

    Classes, tastings, kids’ club, events

  • Local experiences

    Tours, boat days, guides, partners

  • Spa and wellness

    Treatments, day passes, training

  • Dining

    Reservations, tasting menus, in-room

  • Stay extras

    Early check-in, late check-out, parking, celebrations

  • Room upgrades

    Suites, sea views, connecting rooms

  • Meeting rooms

    Boardrooms, private dining, workspaces

  • Anything else

    Broad support for any product or service

Integrations

Pre-integrated with your PMS.

Arrivals sync into Turneo. Every booking the agent takes goes back to your PMS and onto the guest’s folio. Nobody enters anything twice.

  • Oracle OPERA CloudTwo-way
  • MewsTwo-way
  • OthersComing soon
Human in the loop

Choose how much autonomy you give the agent.

Use it to multiply what your team gets done, or hand upselling over entirely. Your call - and you can set it per channel.

ROI calculator

What is €40 a guest worth to you?

Hotels running the agent add €40 of upsell revenue for every arriving guest. Put your own numbers in.

Arriving guests a year13,140
Annual upside€525,600at €40 per arriving guest
A month€43,800
Request a Demo

A working estimate, not a quote. €40 is the average across hotels running the agent; your own number depends on your catalogue and your rates.

Request a demo

Tell us about your property and we will show you the agent working on your own catalogue.